Privacy Policy

At Drone Place BD, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit droneplacebd.com or make a purchase from our store.

By accessing our website or using our services, you agree to the practices described below.

1. Information We Collect

1.1 Personal Information

We may collect the following information when you create an account, place an order, or contact us:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information (processed securely through third-party payment gateways)

1.2 Automatically Collected Information

When you browse our website, we may collect:

  • IP Address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and tracking data

This helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Verify your identity
  • Communicate order updates
  • Provide customer support
  • Improve website functionality
  • Prevent fraud and unauthorized transactions
  • Send promotional offers (only if you subscribe)

3. Sharing Your Information

We do not sell or share customer information with unauthorized third parties.
We only share necessary information with:

  • Payment gateway providers (for payment processing)
  • Courier and delivery partners (to deliver your order)
  • Service providers assisting with analytics or website functions

These partners are required to maintain confidentiality and use the data only for service-related purposes.

4. Data Security

We implement strict security measures to protect your data, including:

  • Encrypted connections (SSL)
  • Secure payment processing
  • Restricted access to sensitive information

However, no online transmission is fully secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We use cookies to:

  • Improve website navigation
  • Show relevant content
  • Save your preferences
  • Analyze website performance

You can disable cookies in your browser settings, but some features may not work correctly.

6. Your Rights as a User

You have the right to:

  • Access your personal information
  • Update or correct your information
  • Request account deletion
  • Unsubscribe from marketing messages
  • Request details on how your data is used

To exercise these rights, contact us at:
Email: droneplace32@gmail.com

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their content, privacy practices, or data policies.
Please review their policies before sharing any information.

8. Retention of Information

We retain your information only as long as necessary to:

  • Process orders
  • Comply with legal obligations
  • Resolve disputes
  • Improve our services

You may request deletion of your account or data at any time.

9. Payment Information Safety

All online payments are processed through secure, PCI-compliant gateways (such as SSLCommerz).
We do not store full credit/debit card information on our servers.

10. Privacy Policy Updates

We may update or modify this Privacy Policy at any time.
The latest version will always be available on this page.
Continued use of our website means you accept updated policies.

11. Contact Information

If you have any questions, feel free to contact us:

Drone Place BD
Email: droneplace32@gmail.com
Website: droneplacebd.com
Registered Address: Shop-3051, Level-4, Shimanto Shambhar Shopping Mall, Dhanmondi-2, Dhaka